Can I use the Heroes discount code more than once?
Yes, your Heroes code can be used for all your future purchases, both subscription and a la carte orders.
Can I share my discount code with non-eligible friends?
No, this offer is only available to eligible healthcare workers, first responders, and military members, and the associated discount code is non-transferable. Geologie reserves the right to revoke ac…
What happens to my personal documentation after I am verified through ID.me?
Your information is passed along by ID.me so we can confirm your eligibility, but Geologie does not take possession of any personal documentation.
Can I combine my Heroes code with another offer, promotion, or promotional gift card?
No, Heroes discounts cannot be combined with other offers, promotions, or promotional gift cards.
I am a front-line worker, but I couldn’t verify through ID.me. What do I do next?
If you’re a medical professional who wasn’t able to verify (because your place of work wasn’t listed, you don’t have an NPI number, or for any other reason), please contact the ID.me Support team for…
How is eligibility confirmed?
Eligibility verification is completed through ID.me. Click “CLAIM YOUR DISCOUNT” and complete the necessary steps to submit your verification to ID.me. Once submitted, it can take a few minutes up to…
I haven’t received my code. What do I do next?
Refresh the checkout page and re-click the ID.me verification. If the code is not automatically applied, please copy and paste the supplied code into the discounts field. If you have verified and not…
ID.me is asking for my Social Security number; do I have to provide it?
In order to be verified through ID.me and receive a Heroes discount code, you may be required to provide sensitive pieces of information like your Social Security number. Geologie does not receive yo…