How do I update my shipping and/or billing information before my next order?

Prepping a move or getting a new card and want to make sure there aren't any issues processing your next subscription order with us? We've got you. Follow the steps below to ensure all your account info stays up to date.

  1. First, log into your Geologie account. If you haven't done this before, check out our walkthrough here.
  2. Click on the Edit info button from your account's Subscriptions page
  3. On the next screen, click either the Edit payment method button or the Edit shipping address button, based on your needs.

    1. Selecting Edit payment method and then Update by email will send out an email with an encrypted link to the address tied to your account with us. Click the Confirm payment information button in that email to finish updating your payment and billing details through a secure portal.
    2. After you've updated your shipping address with us, be sure to click the green Save button.

That's it! If you need any additional support, don't hesitate to reach out to us via live chat or email at help@geologie.com.


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