Can I cancel an order after it processes?

Andy Updated by Andy

To keep our commitment to fast & reliable shipping, our fulfillment team is staffed to ship all orders on the same day that they're processed. Given this commitment and the volume of orders processed daily, we cannot process shipment cancellations once an order has started the fulfillment process. If you want to make a change to your personalized regimen, please do so from your account page 2 days before an order, or reach out to our support team within that same timeframe and we'd be happy to help.

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